Although I enjoy talking about technology, and I enjoy working with serverless, it's important to note that using serverless for @slackvacation is not a technology decision. It's a business decision. Not because the auto -scaling, that's nice to have, but that's not a problem startups are facing in their early phase. It's about financial incentives — also, about focus, ability to move fast and test ideas, and the ability to grow without shooting future self into the foot.
We still often fail to do things fast enough, but we are aware of the problem and working hard to fix it.