Dear Throwaway.

I am your potential user. A professional, on a desktop, with a mouse and keyboard.

I absolutely hate your slow, click-driven products. I have things to do, and I need the software to help me do them as fast as possible. I run a lot of software simultaneously, so your heavyweight resource hogs are actively preventing me from doing other things I need to get done. If I find a competitor that actually cares about providing value in exchange for money, be certain that I'll switch to them in a heartbeat.