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My grocery store has a delivery service. The store is often full of employees dashing through the aisles tossing random crap in their carts to fulfil delivery orders. These guys are being paid minimum wage. I'm not surprised by the high rate of incorrect orders.

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That doesn't make sense. The most popular stuff (bread, milk etc) get the most shelf space and most prominent placing, and they also get plenty of order of it. It would take longer to get it wrong than get it right.

They can't just get bread but a specific size/brand. If they don't see immediately they leave. I've had decent luck with whole foods through primenow but I also had good luck with instacart until they lowered wages for the shoppers and tied it more heavily to orders fulfilled per hour. Once that happened all of sudden everything that was heavy was out of order and I'd start getting items that looked vaguely like what I ordered, like bone in chicken instead of boneless

Probably the only way to make this work reliably would be to build dedicated grocery delivery warehouses populated by picking robots.

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