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Disclaimer: I only red the TLDR.

> I don't know if mine is an isolated instance

I would think so. I'm not even US citizen and used Google Fi in 10+ countries over the last year. With iPad and iPhone before iPhone was even officially supported. The only hassle I have sometimes is a wrongly set APN but beside that I have good speed with 3G/LTE basically everywhere I go. So I wouldn't say Google Fi if fked per sè :)

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As I said, I "figured that maybe I would get lucky and never have to deal with them". It seems either you lucked out or my luck was shit. The latter is probably more likely.

However, inevitably a subset of customers will run into problems, and when that happens, having zero troubleshooting material after they officially announced iOS support is rather stupid.

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