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I think this attitude might have something to do with the volume of emails that people receive. I'm a minor writer for Ars Technica and I always answer every email I get about my articles (or about anything) but then again I only get about five emails per month. It's easy and fun to do at that volume. If I got 500 or 5000, this would be a different story.

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isn't this because our culture has shifted to "tweeting at" authors directly and twitter is currently in the shithole?

most of the time i click the twitter link, see that the author is having a meltdown/delightgasm about some completely unrelated thing and close the app on my phone in disgust

i almost never see any "discussions" about even recently published articles on an authors public social media

if i don't see a twitter on the author profile i'm not gonna bother mailing the person on an email id that probably never gets checked

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