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Comment by freyir | Hacker News Reader

Everyone at Amazon is supposed to be committed to Amazon's Leadership Principles. Each new hire is supposed to learn them and live by them. The very first principle is:

Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

What a joke.

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Is it a joke?

Does the average customer care more about saving $10 or protecting someone's copyright? I'd argue given the how prevalent copyright infringement by people has been that they'd rather save $10. So Amazon is doing exactly what customers want which is cheap goods irrespective of everything else.

It's not about copyright infringement. The problem is that counterfeits are typically sold at same price and more often than not experience is severely degraded. I personally have lost several hundreds of dollars worth of gadgets due to counterfeit duracells. Most importantly customer is being lied about what they are actually sold.

The linked story is mainly about copyright infringement of artists and that is what I responded regarding.

You're talking mainly about trademark infringement and I agree that Amazon is screwing over their customers regarding it. Of course, their end game is pretty clear in that area. Buy "AmazonBasics" products and you're certain they're legitimate.

For art, perhaps. The more general problem of selling counterfeit products and garbage products propped up with thousands of fake five star reviews is not good for the customers.

I think you are confused. The artist is not the customer.

Almost as funny as Don't be evil. Once the company becomes beholden to shareholders, all of the mottos/ethos/etc that they may have started with become null & void. Whether that's from an out right declaration, or just no longer recognizable from the slippery slope of decisions while chasing the stock price.

At least, "Dont be evil" sounds a lot classier than that DPRK level propaganda.

I believe it was really true when Amazon was a small company that needed growth by word of mouth, just like Google by not being evil. When the companies get huge, word of mouth is not the best growth tactic anymore.

That's twice in the past couple of days that I've mirrored a comment because I've clicked new tab on the reply rather than just replying immediately

sounds like a nice generic company value/principle

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