Everyone always talks about how overwhelmingly complicated these problems are. No doubt that's true, especially if you accept certain premises. But there are also some no-brainers. The ideas that teachers get jobs for life, you can't fire a teacher for underperforming, and layoffs proceed in order of seniority are mind-bogglingly stupid and evil (as Rhee writes, running the schools "for the benefit of the adults in the system, not for the benefit of the kids"). No one can tell me this hasn't had devastating effects.
If the best we can do right now is apply crude and mediocre metrics (like standardized tests) to stanch the social hemhorrage that is the failure of our public school system, we'd better do it. Real education, the kind that prepares whole human beings to do great things with their lives, is absolutely what we should shoot for; anyone working as an educator ought to have that in mind at all times. Nevertheless, a system that produces trained rats is not as evil as one that turns out prison fodder.