If .1% of your pet walking clients made 20% of the complaints, what would you do?
If those complaints are valid and lead to a better service for everyone, then I would rather have them instead of not having any feedback.
Or that 0.1% of the pet you walk are cats and 99.9 dogs, and you get complaints that you are bad at walking with cats and bad at walking with dogs. Is it good use of the metric to conclude that the cats are the problem?
"Issues specific to Linux were almost entirely graphics driver related, and unique to the platform."
So somewhat similar to having 0.5% of your pet walking customers complaining about issues you can't do much about, or have to do extra work to make them happy - their doghouse at home is too small, their car has an issue so they can't come and pick up the cat - basically a subset of your customers giving you a whole lot of extra work for very little gain.
But I mean, without numbers on how much extra dev time the linux port demanded it's hard to reason about what a 0.1% revenue increase means. 0.1% is still 0.1% and could have been more if it didn't crash at that rate and discouraged buyers.
Since they released for Mac the game must have been programmed with cross platform functionality in mind.
Looking at the game's reviews, first two negative ones:
> "wont fit my screen. no setting to scale it correctly... Looks like i have to go buy a new monitor to play this game to its full extent"
> "Constant crashing. When it wasent crashing there were so many bugs involved it wasent funny. The classic one was way better and im happy I still have it so I can play. I will change my review if they fix the game and get it so people can play it, but fornow its just contant crashes. Beware! "
> The world of 2014 Linux graphics drivers was not a friendly place. We absolutely encountered issues where some driver revisions only worked on certain distros, and AFAIK we did not use anything specific to a Linux distro.
About the same time Chromium project found a lot of GFX bugs and created a lot of workarounds but when I disabled all of them now in 2019, they don't seem to exist. Anecdotal experience but I think things have improved and it wouldn't be this hard any longer.
There are still problems with nVidia/nouveau, but that's easily solved by not buying their hardware.
The Intel iGPU drivers have also been solid for a long time, though the hardware may not be fast enough depending on the game.
Which meant that people who wanted to play games were stuck with the proprietary fglrx and all the compatibility and other problems that come with a proprietary driver on Linux.
The big advance of AMDGPU was that it was a usable open source driver that made it into the kernel tree, which meant that kernel changes would no longer break the driver people were actually using because drivers in the kernel tree get patched when the kernel changes.
At almost any point in my time using linux there was something "temporarily broken" that would eventually get fixed/improve some time down the road (modems, sound cards, wifi, power-management modes, GPUs, etc), at which point it didn't take long for something new to break.
There are of course those calm eras of peace in between but anecdotally it never seemed to last long until the next nuisance.
When I got bored of fixing stuff I moved to Ubuntu. It pretty much just works now except when I break it (which is often). Point being I could just install and run with zero issues.
It is rarely something truly fundamental but it happened just often enough for me not to want to bother and just pay 2x for a MacBook Pro every 5 years (a trivial expense for a well-compensated software developer).