It does match the definition of a robot as based on this dictionary's second definition: https://www.merriam-webster.com/dictionary/robot

There was also likely a long process for awards, its a pretty scumbag move to suddenly just not give the award/honor after announcing it, I can imagine my anger too if someone was going to give me an award and then not. CES is in the wrong here, they've been quite unprofessional.

The lady does sound a bit too dramatic but I imagine she is pissed, that's all.