Seattle iPad developer gets a call from Steve Jobs
seattletimes.nwsource.com
seattletimes.nwsource.com
http://blog.cascadesoft.net/2010/10/31/a-zombie-keyboard-an-...
The way it plays out in my head:
* Guy submits app, app is rejected. Guy fires off email to Steve.
* Steve calls.
* Guy alerts the media?
When a reporter hears about an interesting blog post, they contact the guy and write a story and get paid for it.
As CEO behavior goes, this is not typical; even less so for such a large( again, by market cap )organization.
Apple probably knows that it's their bug, and can probably reproduce it easily. But they also know that they have to keep their rules about unapproved apis consistently administrated.
So, it's a massive exception (in the throwing an exception sense) rather than an exception (in the sense of getting an allowance to the rules), so it gets handled at the top.
It's interesting to see how a company handles issues like this. I've had similar end much worse.