Depends where you live.
In Canada there are free options to file your taxes, and ability to pull in last year/ current info if signing into your CRA account.
I used to use studiotax, but last year started using simpletax.
Essentially I sign in, and then sign into my cra account, it has all my info prepoluated.
I don't understand why the govt cant just file my taxes for me when they already have the info