Arbitration isn’t necessarily bad for workers. Arbitrators tend to split the baby. So, if you have a weak case, you may come out ahead.
And if 20% is considered splitting the baby, I tremble to imagine what part the employee ends up with.
https://www.fastcompany.com/40440310/employees-win-very-few-...
2. You left out the 78% "likely settlement" category. Many of those are victories for the employee, just not the maximum possible victory.