How is this not wage theft? They're literally taking the tips from workers and using it to pay them. I'm tipping the worker, not Instacart.
It's obviously a terrible system, but is this different from how most everywhere with tipping in the US works? I've never worked a tipped job in the US.
However, the absolute bare minimum the employer was allowed to pay was 50% of minimum wage. Not sure if this was just state-specific or if it changed.