And this is why public sector or PPP are better than private sector for necessities. You expect access to Internet to be stable like water or electricity, but clearly that wasn't the case with Google.
You can't "disrupt" the power company, and you can't "disrupt" the water company. Not without a giant warchest to rebuild pipes and electric lines. Not without causing a lot of accidental incidental damage. No one actually wants that, they want to pay their utility bills and move on with their lives. It's past time we admitted that internet service is in the same category.