Show HN: Collect large files from clients

Few months ago I've encountered the issue with Zendesk online customer support service that they are not allowing receiving files and attachments larger than 10 megabytes. Gmail is also limited to 25 mb per attachments. So along with a developer I've made this small web app prototype that works like this:

- user signs up and configures a branded "inbox" page by uploading a logo, setting colors, customizing mesages. Here is the live example for Cats Photo Company

- user shares the link to the "file inbox" to her clients inviting them to send files through this form

- clients then can send common files and super large files (like 6 gb or more per file) through this page. The page resumes if connection is lost, also uses multithreaded uploads to speed up the process.

- Once files are submitted, notification about new "ticket" is sent to the user and user may then download files submitted by a client

- (not yet working) tickets are synced to Zendesk and similar customer support services if any

Screenshot of the branded page customized by a user: https://imgur.com/K28fhwt

Screenshot of the view of submitted files ticket: https://imgur.com/JEgVgeX

Prototype online (for testing only): https://file-inbox.herokuapp.com/

What do you think? Would you pay $19/month for such a service? Any comments or suggestions are appreciated, thank you in advance!