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Facebook needs to put something in their terms of service saying:

If you are using our service in any way to contact a client of yours who owes you money, you agree to forgive the debt in the entirety.

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Either the wording will be too specific and not mean much, or it will be too broad and harm the innocent.. in a BAD way. Say, a contractor writing to a client "hey, I'm done now, could you wire me the last 50%?"...

They've got no business using Facebook to conduct business in the first place. Besides, their chat and message tools are terrible. If Facebook disallows it in their TOS and it's widely known, then don't do it, especially for business.

Businesses doing business on Facebook is exactly more of the kind of thing Facebook wants, don't kid yourself. They won't pursue a lot of this stuff directly themselves, but they're happy for anything that drives revenue without pissing off users. See: Asana.

Are they really a "client" of the debt collector? Who knows if the claim is even legitimate?

This is not the type of debt collector than can provide the promissory note or judgement documentation.

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