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So he set up 2 factor authentication, does not have access to one of the factors and now he can’t login? How is that Apples fault?

Note that you can also set it up to call you instead of sending texts; I presume he can take calls otherwise I don’t understand why he even took a phone with him.

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He did not set up 2FA willingly. It is now required for all new Apple accounts.

He tried to find a way to disable it, but it is no longer possible.

If Apple had a 2FA method where he could use another email, that would have solved the problem. Or even using an app like Authy or Google Authenticator.

He is overseas, with no global roaming, and so is unable to receive calls or texts.

He took his phone because he planned on getting a local SIM card.

You can actually add more than one number so he could have added a family members or friends number. He might also be able to use the recovery procedure from this link to regain access after a waiting period:

https://support.apple.com/en-us/HT204921

Yes, if he had known this would happen, he could have done all those things.

Or if Apple did not force 2FA on new accounts, then this also wouldn’t have happened.

But they do and for very good reasons. Too bad your friend got caught in the cracks but it’s his own fault.

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