Ok, I have had more or less a similar experience.

Couldn’t verify my identity(?) > Upload a photo of ID.

Couldn’t verify street address(?) > Upload a utility bill.

Couldn’t verify business street address(?) > Upload a utility bill.

Couldn’t verify my EIN(?) > Upload IRS EIN document.

The list goes on.. process took over a week. Eventually I was approved, just an insanely tedious process.