I work with digitisation in the public sector of Denmark. We’ve digitised our elections, but we’ve digitised the part that makes sense, the registration you do before you’re handed you ballot.
In the old days, we used to have big books where you’d get crossed off after you were identified. This naturally takes a lot of time, so today we print a little bar code on the piece of paper that we mail every adult citizen at every election. This means that we can scan you instead of manually crossing you off in a book.
We still have queues at prime time, but they are 10-15 minutes instead of two hours.
The actual voting is done with paper, so that there is a paper trail.
This is the only thing that makes sense. Especially when you look at the business side of things. We reduce the hassle for citizens (our customers of sorts) and we maintain security. Sure we could provide results faster if we counted votes digitally, and you could frankly also provide a paper trail if the machine printed you vote, but does speed of counting really matter? Financially digital vote counting would be insanely more expensive, because public IT systems are insanely expensive and paying staff a little extra to count votes isn’t.
I mean, the registration system is really expensive as well, but at least it benefits the citizens, so that is a reasonable sacrifice to us. But digital voting? That’s as you put it, insane.
It’s not a democratic process if you don’t have the physical votes and a system which makes sure they aren’t tampered with.