Marcus is solid. Moved money over there myself. There isn't much to it, no bells and whistles but it's straight interest at a reasonable rate (compared to the others) which many people are looking for. They have CD options as well. Also note this one is FDIC insured and is a true savings account unlike others which often are SIPC insured money market funds. Bonus the site is really nice because it's not a jumbled mess like most bank sites. It's super simple and shows me all I need to know $ and %.

I personally haven't dealt with their support team so I can't speak on how reliable that is compared to the other big banks.

Agreed with jonknee. Don't dismiss it because of the Goldman Sachs name (if anything, I feel more comfortable having a name like this handling financial matters).