I would love for all people around the world to become level-headed and rational enough so we can have complete and total free speech. Personally, I enjoy 4chan and don't experience any negative emotions conserving to people who openly advocate genocide that would target me and my family.
However, people en masse are different, and tech platforms have to acknowledge that. So, I believe it is a good thing to ban and police hate speech, at least when private companies do it (and not government).