Seems like it is gone now (you still have to juggle with DRMs though). However when it happened I searched for the error code and found some posts on Google forums. They were 6 months to 1 year old, with no provided solution.
This age of electronics and logic and AI should have been able to provide a reasonable benefit to consumers at the very bottom. Instead, corporations have found new ways to rig things, impersonate people, and generally be dishonest about the quality and effectiveness of their offerings.