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"We generated 15% of our Ridesharing Gross Bookings from trips that either started or were completed at an airport"

This just highlights the need for better public transportation from cities to their airports.

Especially arriving, and also departing, I think Uber with "door-to-door" service may be a better answer. Luggage above carry-on would be hard to take on multiple-stop public transportation with a walk, and especially arriving in evening after a tiring travel, I often want to get directly to my lodging and freshen up.

As a counterpoint see Heathrow Express in London. Taking taxis in London from a major airport, unless at odd hours, is almost always more expensive and slower even with checked bags.

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