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This happened to me in around 2005. I was constantly getting shocked when I opened my MacBook. So I took it the Apple store in Berkeley and they harrumphed and said it was within spec. Still getting shocked. So I took a multimeter and measured the current and showed that to them. They harrumphed again and said that service would look at it and probably wouldn't fix it. But they fixed it.

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Yeah their "genius bar" left a lot to be desired, I switched away for that reason. At first they were great, but over the years the one I went to just stopped really trying and instead shifted more to sales.

Service did fix it. To be fair, it was the only MacBook of mine that's had that problem. I've had many.

I hate that there is no literal "genius bar" anymore - now you have to fight for table space like it's a SoMa coffee shop.

Every Apple store I've been to in the last five years seem to have been designed for half the number of occupants they actually have.

I mean, it's not surprising why: they were likely designed before Apple was as popular as it is today.

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