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In my experience, IBM’s support is excellent, bordering on fanatical. It’s just that their hardware (in this case, Spectrum Scale and Power9) are preposterously overpriced. Same for their software, if not more so.

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I think these two statements can be reconciled:

- IBM's hardware support is excellent to the point of being obsessive

- IBM's support for anything that is not a hardware problem would be better-implemented by a 5 year old eating paste

As a former IBMer I really like the POWER hardware. It is just a shame that it is made by IBM. Like you said IBM stuff is just too damn expensive.

Right, I should have pointed that out: the Power hardware is truly incredible, especially the fast I/O to GPUs. There’s a reason why the national labs and Google have gone with that architectue.

I know about it from the Raptor PC team and their Foss compatible microcode. Would you say it holds its own performance/reliablilty wise with competitors?

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