As someone who lives outside of the US, can someone please explain how the US government has not implemented its own free tax filing system? In my home country this hasn't been a thing for over 10 years.
What the US Federal Government/IRS doesn't have is a free way to e-file taxes online.
https://www.irs.gov/filing/free-file-do-your-federal-taxes-f...
It definitely isn't in the interest of the voters or the government, since I'm of the understanding that easy taxes means more compliance and thus, more income.
Basically, our representatives can choose their voters via redistricting (gerrymandering). Senators can't do that, but elections are advertising wars, and the one with the most money often wins, and therefore repays his/her donors.
I'm not saying people should give up on democracy, but it needs some help from human beings instead of TurboTax.