A Mindset Away from Success in a Toxic Work Environment

>Delay, defer and help everyone cool down. Show your team what mediation looks like. Slowly, usher your team forward with a healthy dose of zen. You can do it. Remember, you’ve got grit.

The most common problem with managers is when they refuse to make clear decisions and take responsibility for them. This person clearly does not want to do that and thinks being a manager is about "mediating" discussion in her team instead of making its decisions.

I wish the author well, but she sounds incredibly overwhelmed and most of her advice seems to be vague platitudes about managing her own stress instead of how to give better direction to her team.