Shuttered in 3,2,1.
Seriously, this has the revenue potential of a nice SaaS app. Not bad, but not Google level. There is no way Google doesn't close this business, probably in less than a year.
Seriously, this has the revenue potential of a nice SaaS app. Not bad, but not Google level. There is no way Google doesn't close this business, probably in less than a year.
> Whether the customer speaks with you, talks to an employee, or just interacts directly with the CallJoy agent, the call will be recorded and transcribed for quality purposes.
This is a play to get the content of conversations between customers and small businesses.
Imagine if Google Maps (inc. via Search/Assistant) could replace all the industry specific apps like UberEats/Grubhub... there's an app for that https://developers.google.com/maps-booking/
Companies like Avaya and Cisco are making banks selling solutions for call centers, but what if this could be automated? Perhaps not today, but say around 2025, 2030? I doubt Cisco and Avaya have the expertise to pull this off, but Google (or Amazon) certainly could.