We use Slack, Zoom, Google Docs, Github, and a handful of other widely-adopted technologies. They're really good and we couldn't do this without them, but they're probably not the lynchpin to making this work at scale.

We're working constantly on improving the integration of peers throughout the company. Something Stripe Atlas does, for example, is schedule time for the team to low-key socialize without an explicit agenda, in part because by default some decisions get made in a hallway and some information travels at the speed of coffee, and we've learned we should go out of our way to be inclusive of employees who don't passively benefit from those factors.

I cannot conceive of a reason we'd track screen time for employees, remote or otherwise. I can model why a company which had an adversarial relationship with employees might want to do that (to discourage shirking). We do not have an adversarial relationship with our employees, and (hopefully) have more interesting utility functions than that.

I expect we'll continue publishing what we learn on this in Increment, our engineering blog, and other places. It seems unlikely to me that five years from now instituting this policy will be very contentious at well-run tech companies; that implies we, as an industry, have to get much better at this very quickly. We're always happy to share what we've learned.