Most people won't type in https://www.irs.gov/ directly, they will start with a search. Here's what might happen: https://www.propublica.org/article/turbotax-just-tricked-you...
I didn't type that directly either. I just typed irs.gov and magically wound up in the right place. :)
But you're right, most people don't grok the WWW enough to go directly to a site. Which, as an engineer, drives me crazy. I don't want magic, I want to understand what's happening. I need to understand what's happening.