Lyft’s Response to ADA lawsuit: “We’re not a transportation company”
fastcompany.com
fastcompany.com
Rights are a question of whether a trade-off is worth it. A small loss center is worth the major improvement in life for disabled people, which is why Congress mandated the law.
Operating at reduced profit is one thing, but operating a loss I think would be interesting to see how the courts decide that — especially since the law appears to have scopes net cost to the accommodation, not overall expenses of the company.