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Comment by jtr_47 | Hacker News Reader

The stores are more sterile and the employees and service is more "clinical" and less "hands on."

I miss the original stores' refurbished/discount tables/bin they used to have. You could find great deals on those tables..

Oh.. one other thing that annoys the hell out of me about the stores an service. I bought a new iphone8, I asked if they could transfer the iphone5 data+ apps to my new phone. They said no, do it yourself.. I was pissed. A damn tech company, that sells a portable cpu for $700+ dollars and they won't perform a data transfer?

peace

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Beside entering your iCloud user/password, is there anything else you need to do to transfer data to a new iPhone?

no. And they probably won't do it for that very reason, as they don't want to know your iCloud password.

Without it what service can they provide?

You can’t be serious? You think it would be reasonable from a security perspective if Apple was capable of transferring your data?

They used to do that a long time ago. You would sit there with them as they transferred it off your old machine.

> They used to do that a long time ago.

Pretty happy they don't do that anymore, then. It sounds terrible for security.

All they did was hook your old mac up to your new one with a cable and run the standard software. You sat with them and watched.

There's no reason they couldn't do something similar/more modern with an iPhone and not have a security risk.

What you describe sounds like a huge waste of everybody's time. Furthermore data migration on mobile devices mostly happens via iCloud these days - there's really no need to do that in store. It's part of the onboarding process whenever you boot up a new iOS device.

A waste if you know what your doing.

For my Grandpa who’d never figure it out on his own it was a real benefit.

> There's no reason they couldn't do something similar/more modern with an iPhone and not have a security risk.

Of course there's a security risk. The security model of both the Macs and the iPhones have significantly improved. The hardware security models make this a difficult engineering task - and a dangerous one.

The modern day equivalent would be walking you through backing up to iCloud and restoring from iCloud. It’s not a security risk unless iCloud is one already.

> transfer the iphone5 data+ apps to my new phone

Just ... sign in to iCloud? To "do this for you", you'd be giving them your credentials no? Seems like an unfair complaint.

When I bought an iPhone 7 earlier this year, they walked me through the transfer of the data from my iPhone 5. It was more like me doing it with a trained assistant at hand. They were confused at first because iPhone 5's don't have all the options for transfer that newer phones have.

Why would you want your data on their computers instead of either doing through iCloud or iTunes?

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