The non-recurring pricing model makes it almost too cheap, but it’s right in the sweet spot of pulling out the corporate card and not even thinking about it.
$129 is cheap enough for the all but the tiniest projects.
I do like the simplicity of a single price point with no tiers or feature table, but it’s hard to shake the thought you’re leaving a lot on the table, or almost even disqualifying yourself from someone looking for a “premium” solution. I might suggest a $499 and $1999 version which offer merely higher tiers of support, just to see if anyone buys it. Pick some price which feels almost outrageous to you. At the very least it would anchor the $129.
At $129 the support should be limited to forums and self-help only.
docs.fullhelp.com - “Powered by FullHelp”.
Dogfooding doesn’t get better than this! I didn’t see an active live chat widget though?
You should be highlighting this as your product demo effectively.