I recently bought a Parmak electric fence charger (horses, pigs, etc.) and when it came down to it I used Parmak's own site. I knew that it would take 3-7 days to get it but I wanted to make sure it was actually from Parmak and not a knockoff. Lightning strikes and a 3 year warranty. This may not be typical but anecdotally our family is purchasing most things directly from the company or going to an authorized dealer. It's just not worth the long tail hassle dealing with Amazon any longer...for us.