Not to point out the obvious but your example is an order placed on Cyber Monday...so the biggest online shopping day of the entire year...you might experience a slight delay that week.
It happened several times where they used the term "same/one-day" delivery yet at checkout the delivery time was 2-3 days out. So... in other words... they knew damn well what the time frame was, but deliberately chose to use "bait-n-switch" like methods.
Parent was complaining about misadvertized shipping.