Successful, long-time drivers do not waste there time with this pettiness. Nor do they waste time talking to reporters about insignificant issues like this when that time could be better spent actually making money. I've been driving on and off for 5 years now and all us veterans on the Facebook groups laugh at how silly all the constant nitpicking is.

As with any rating system, there will be outlying bad raters. That's why it is normal for absolutely no one to have a perfect 5 star. It's really not a bid deal.