In my experience as a developer companies don’t even issue me a USB backup drive to run time machine on my work issued MacBook Pro unless I specifically request it.
I'm in a weird position where this particular Firefox on this particular machine didn't have a backup.
I'm waiting on a new drive to come in the mail as we speak.
So chew me out. Sue me. I didn't have a backup for this one Firefox instance out of half a dozen.
But please don't normalize the expectation that my browser deleting everything with an automatic update is somehow a user error.
Microsoft doesn't get a free pass, neither does Mozilla.
But most people just don’t and a response of “restore from your backup” is unhelpful to them :(
Do you similarly give Microsoft a free pass when automatic Windows updates delete your grandmother's photo album?
Of course, Firefox should not be pushing rushed, unfinished releases as they have been, they should never destroy data even one update every 10 years, because it is supposed to be stable software.