We put a config flag in to switch between the two models they were going back and forth between and just twiddled it every week for months. There was some set charge every time they did it. They had the opposite problem with anything that actually mattered where they couldn't make a decision at all. Some of that software is still running in hospitals 10+ years later with apparently little change since the the NPfIT died.
I moved out of the healthcare domain shortly after that. A few years ago I tried to sell some software for next to nothing to the NHS for a team my wife worked for. A simple webapp backed by a DB instead of spreadsheets on a shared drive. They took the idea and gave it to an in house employee who was running it as a side project (charging more for it than I was) and never finished building it.
Speaking to someone in charge of innovation for a large part of the country recently, he said he couldn't even take some software I'd offered for a free trial. As he saw it the system was so broken he was warning everyone off. And his job was innovation.
The NHS is ripe for improvement. I suspect its management haven't got a clue what they're doing though and fear the lure of big tech firms will be the only thing they can't resist.