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You know what would be better? 2 more checkout aisles open. The ridiculous amount of time it takes to check out is the #1 reason I avoid that chain. It's not unusual to have to wait 10+ minutes to checkout because only 1 or 2 of the 15 checkout lanes are open.

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But that would mean having to hire more checkers, and no ambitious mid-level executive is going to get a promotion from doing something as mundane as hiring more checkers. (It may actually be the opposite of a career enhancer. "Hey, our expenses went up .37% last month! Find me the person who's responsible so I can fire him!")

"Deployed and managed a fleet of autonomous robots", on the other hand, looks much sexier on the résumé. That executive is on the fast track to the C-suite.

OpEx vs CapEx

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