That seems like an entirely reasonable response in isolation. Sometimes you write new software and find it just doesn't work in production. Were they not doing anything else to prevent money laundering?

> We attempted to write some software to prevent money laundering but it didn't work. So we turned it off.

What are you talking about, that's completely reasonable.

Or "We wrote some software to prevent money laundering but it worked properly and blocked heaps of profitable transactions, so we turned it off"