Cloudflare reached out multiple times in multiple ways to Verizon, to attempt to resolve the situation.

More than eight hours on, after utilising everything from what they were told was a Tier 1 support line to Twitter, they have nothing.

Even if we're kind to Verizon about the network failure, which was a global issue, they haven't done anything or said anything to suggest that Cloudflare should be treating them kindly in any way.

Not even a "we're aware, we're handling it".

Ghosting one of the world's largest (as in utilised) companies is not wise for administrative, technical or PR reasons.

Verizon have shown a complete lack of leadership.