Not exactly-- it's complicated. Concur is an expensing product that also has a corporate travel booking UI platform that sits on top of travel management companies (TMCs), some of which have their own portals with phone lines and chat services.

Just curious (not trying to sound snarky)-- Do you use Concur? If so, I'm curious if you prefer it to booking travel yourself. In research, we only met one traveler who was satisfied with Concur, and it turned out that they had an assistant using it for them. Our goal is to make a travel tool that's an employee perk and a joy to use, and one that saves the company even more money through saving employee time.