> I come from an environment where, if you see a snake, you kill it. At GM, if you see a snake, the first thing you do is go hire a consultant on snakes. Then you get a committee on snakes, and then you discuss it for a couple of years. The most likely course of action is — nothing. You figure, the snake hasn't bitten anybody yet, so you just let it crawl around on the factory floor. We need to build an environment where the first guy who sees the snake kills it.

I can't help but read this quote in Ross Perot's voice. Hilarious and illuminating at the same time.