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This is sad to read. I understand the will to protect the privacy of the people calling in, but wouldn't the public interest prevail in some cases?

What I mean by that is, when weighing between keeping 911 records sealed for the sake of privacy; against releasing them to the public for the sake of public service (for example for performance review, reconstruction of the chain of events ...), shouldn't the public's interest prevail (as in many versus one)?

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You're failing to consider the possibility that there is a public interest in maintaining privacy for 911 calls. It could be the case that people are more hesitant to call in something if they know the recording will become public. This could conceivably do more harm to the public at large than keeping the records private would.

> but wouldn't the public interest prevail in some cases?

I'm pretty comfortable with a court deciding those cases

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