Almost all actual error handling in code is either error translation and re-throw, resource cleanup, or automatic retries (sometimes you retry the same request, sometimes you try a fallback option, but it's still the same idea).
The user however may be able to check and actually fix their internet connection, they may fix the typo they did in the config file, they may call support to see what's happening to the database etc. - your program can't do any of these things.
That's why exceptions work so well in most languages, especially GC languages where you have dramatically fewer resources to cleanup: they bubble up automatically towards the initial caller, which is often the user. Threading messes with this, but if you use the more modern async style (async/await in most languages) you get proper exception propagation even then.