That said, if it's not directly from the eatery, I now try to skip UberEats/Deliveroo. Saves me money and I don't contribute to the gig-economy that is keeping down wages.
Tipping is subjective, and when people start to get an expectation of a tip (automatically added on service charges included) then it's no longer gratuity. We're doing the companies job for them.
The point that most people are missing is: if you don't agree with the business model of expecting customers to pitch in extra for tips, you should not patronize those restaurants and not tip. Just don't order from those restaurants. The issue is not the lowly delivery person, but the business. That does nothing to solve the issue except you are very likely lowering one delivery person's paycheck. The business doesn't think gee, I should change the way I pay people because they still get their delivery order revenue.
I believe the tipping system is shit mostly, but I'm not about to order a delivery service that is completely voluntary (I don't need it to live) and plan on not tipping the person that works for tips. I would tip them or just don't order that delivery.
This is in contrast to these delivery apps where Ubereats for example does not even class them as employees and they are paid per order basis.
Nobody tips a Mcdonalds worker or most other fast food workers. I don't tip the person that delivers my packages from Amazon. These are examples of why tipping culture is so bizarre and subjective, once a good will gesture and now taken advantage of by businesses.
If the wages are bare minimum I'll stop using their service, but I won't tip so the business continue their model.
I will admit, working in a bar or restraint, having automatic gratuity is something i used to encourage, pretty much asking the table if they would like to tip the standard % is easier than digging out change.