I built a custom email solution for a small business similar to the one presented in the article, with a bespoke newsletter creation/mailing list management/engagement reporting platform on top of it. It handles far more than 22K emails per hour, which is a trivial volume for even very modest modern hardware.
However, I do agree with the article that building a system like this can be highly cost-effective. At one point, my aforementioned client was spending nearly $75K per year to outsource this. They've been using the system I built for more than half a decade now, with the only fixed monthly costs being a few virtual private servers.
Every time an engineer says this, somewhere a puppy dies.
Especially with an email service, keeping up with the spammers, scammers, blacklists, AV false positives, delivery failures at large companies, etc. cost far more per year than building the thing.
Operations is never free.