Fascinating. I totally fell for the drama and didn't realize it. Thanks for posting that link.
A good reminder to be critical about what you hear.
A good reminder to be critical about what you hear.
If Yelp's review algorithm has nothing to do with advertising spend then it should be fairly easy to have someone from PwC/Deloitte/E&Y look at the algorithm and issue a letter saying advertising spend isn't a factor. I'd give a lot more weight to a third-party review than I do the Buzzfeed article (not Buzzfeed News) and academic study on the ethics and incentives behind review fraud that Yelp has cited.
That’s what you get when auditing companies also do consulting.