My first day at my last job as an attorney, I was told to submit 3000 files to a team of paralegals to have them manually convert them to PDF and rename them using a standard exhibit convention (eg EX-2019-001). This activity consumed three FTEs annually. I wrote a script to automate it in ten minutes.

If anyone there had even the slightest sense of how easy that would be to automate, they'd have saved hundreds of thousands of dollars by paying some random kid $200 to write them a bash script.

That's just a simple example, but I ran into issues like that on a daily basis. Databases full of evidence that were discarded because no one knew how to access them or run queries on them. Whole inboxes of emails in ost files thrown away because no one knew how to open them. Hundreds of hours spent manually reviewing documents when OCR and a decent text search tool could have gotten the same result in minutes. It was just never ending.