And I still expect my story is more accurate, with theirs being a reasonable expectation of what you'd get when some techie tells their manager what happened, who tells their manager, who tells the reporter.

To be clear, I'm not denying that what you say is literally true, just that by the time I'm done filtering that particular fact through my personal belief network and personal experiences, I still end up saying that my story is more likely. It's true enough that they put a "NULL" in, it's just that the way the private firm does that is most likely that the field agents leave it blank, some software somewhere puts a NULL in some database, and the report that comes out for the enforcing authority has NULL in it. For a reporter, it's not a false statement, it's just not all the technical details.

With this story, the responsibility ends up distributed in a very plausible manner I've seen many times over; HN readers could fill in a dozens of similar stories no problem. It's a problem characteristic of these sorts of systems and the way they tend to communicate with each other.